Frequently Asked Questions
Everything you need to know about our premium home and nursery products.
What is the standard shipping timeframe for furniture and high chairs?
Most orders are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a warranty on Peg Perego home products?
Yes, all our high chairs and nursery gear come with a limited 2-year warranty that covers manufacturer defects. Please retain your proof of purchase to facilitate any warranty claims.
What is your return policy for home goods?
We offer a 30-day return policy for items in their original, unassembled packaging. Due to safety regulations, we cannot accept returns on items that have been used or modified.
Are the seat covers and fabrics machine washable?
Most of our upholstery is made from Prima Classe Upholstery or eco-leather, which can be easily cleaned with a damp cloth and neutral detergent. Please refer to the specific care label on your product for machine washing instructions.
How do I find replacement parts for my high chair?
Replacement parts such as trays, harness straps, and wheels can be purchased directly through our 'Parts & Accessories' section on the website. Ensure you have your product's serial number ready to confirm compatibility.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and flexible financing options like Affirm to help you manage larger nursery investments.